Auto Attendants |
A prerecorded menu that can be used to direct caller to different departments or extensions within your company. It is just like a never tired secretary taking customer’s call 24/7. |
Voicemail |
All extensions come with full featured voice mail box. Caller can leave message, review the message and attach caller’s contact number. Your employee can access the recorded voice mail on extension. |
Call ID |
See the phone number of the person who is calling you before you pick up the phone. When you call out, this feature also allows other people to see who is calling them. |
Pick your Local Number |
Depend on where you located, you can pick an area code that is where you located from our 20 major city lists. You can also pick a number that is not physically local to you. Say, you are in Toronto; you can pick a Vancouver local number. |
Employee Extensions |
You can get as many extensions as you want for your employees. Each extension has its own standard function for your employee to handle the call, improve the image for your business. |
Personal Greeting |
Recording your own personal greeting for busy and no answer. You can change your personal greeting as often as you like. Simply pick up the extension and recording your voice prompt over the extension phone. |
Call Transfer |
If the call is for other extension, you can transfer the call to the right destination using the call transfer function. |
Call Hold |
Hold your customer while you need a short interruption on the conversation. (Music on Hold is only on the advanced feature pack) |
Call Return |
The caller’s ID will be recorded in the voice mail. you can easily return the call using the Call Return feature. |
Free Long Distance for Canada Major Cities |
Yes, you heard it right. We are the only company that includes 20 major Canadian cities as free calling destination in the standard package! It has virtually makes your Canada Long Distance Free! |
Multiple Phone Lines |
We give the multiple phone lines for your business. The more extensions you are subscribing, the more phone lines you will get. |
No Busy Signals |
Because we give you multiple phone lines. Even when all your extensions are on the call, you still don’t need to worry about the busy signal; your customers can still dial in and hear the company’s greetings. |
Online Call Records |
You can check you online call records, as well as long distance charge. You can even check the miss call on line so you will always know who is trying to reach you. |
Online Billing |
All the monthly charges and invoices are clearly stated in your own customer portal on-line. You can print out the invoice at your own convenience. |
Online Customer Portal |
All business customers have their own online portal, you can review the call records, update your company information, and print out the billing invoice. |